We’re going to go out on a limb here and guess that of all the activities that keep your IT staff busy, putting out fires is at the top of the list.
After all, when business systems go down, so does the business. In fact, even a relatively brief server outage can mean missed connections and lost opportunities – both of which translate to lower revenue.
When CA Technologies ran a study to measure the impact of downtime, they found that this dreaded problem costs North American businesses $26.5 billion per year. And according to the research, small businesses suffer more than any other market segment in terms of lost sales.
As CA Technologies found, businesses that experience major downtime struggle to maintain productivity as they scramble to recover lost data and repair the damage. The typical approach is to throw as much IT staff as possible at the problem and hope that customers, suppliers, and partners are understanding about the inevitable delays and miscommunications.
Wouldn’t it be easier just to prevent these incidents in the first place?
Why You Should Consider Remote System Monitoring
There’s a reliable way to prevent the most common IT problems. The best IT support partners now offer remote system monitoring services.
With remote system monitoring, you have a team of experts that are on your system and on your team, with the experience to prevent problems before they happen.
As your business users work, your IT partner can see where problems may be brewing behind the scenes. They can then take steps to intervene and correct issues before they result in system downtime.
With remote system monitoring, you can:
- Get more value out of your IT investments. Let’s face it: your hardware and software are worthless when they’re not working. More uptime means greater payback on your capital expenditures.
- Make life easier for your IT team. As they watch your system, your IT partner will be able to intervene in many situations without even needing to notify your IT staff.
- Focus on strategic IT. Your in-house IT experts deliver the most value when they’re coming up with new ways to increase the productivity of your entire workforce. The more you have to pull them off these projects to get your system back up and running, the longer it will be before the truly strategic projects benefit your company.
- Enhance your IT budgeting. System downtime is costly not only in terms of lost revenue, but also in terms of funding data recovery and other “cleanup” activities. Preventing downtime means avoiding these unexpected IT expenses. That means you can devote more budget to the areas that really matter.
Your Healthier Infrastructure Can Start Today
Getting up and running with remote system monitoring is surprisingly quick and easy. It’s also one of the best decisions you can make for the long-term health of your IT infrastructure. To learn how iTech Solutions’ remote monitoring services can help you get more from your network, call us today at (203) 744-7854. Or email us at [email protected]
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