James Carlin, Technician
Since 1993, Jim has been supporting IBM AS400/iSeries/IBM i platform. His career has covered Operations and System Administration for manufacturing, distribution, and health care environments. Of late, he spent 14 years with a Fortune 200 health care company leading support of their manufacturing and ERP solutions running on IBM i. In this capacity, he successfully implemented and maintained 25 partitions and periphery including their PTFs, OS upgrades, backups, and procedures. Jim brings a great focus to customer service driving his customers to their success.…
Stephen Jenks, Technician
Stephen is an IBM i technician with a reputation for customer service and problem-solving. His experience has focused around the IBM i and IBM Power Systems for the healthcare, retail, and manufacturing industries. He has provided support in system administration, auditing compliance, BRMS, OS upgrades, migrations, PTF Installations, and Disaster Recovery.
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Baron Yarbrough, Technician
Baron has over 30 years on the mid-range platform starting on the AS/400 in 1989, and eServer iSeries in 2000 – through the Power 9. Through the years, Baron has worked in many industries, from Distribution, Banking, Manufacturing, Billing, Medical, and Managed Services at IBM Global Technology Services remotely for 4 years. Baron spent the last 10 years as an iSeries/IBM i Senior Systems Engineer Consultant performing Hardware Installations, OS Upgrades, Migrations, PTF/CUME Installations, Networking, Disaster Recovery Administration, VIOS, BRMS, Tape Library, and HMC Management. Baron has a Master’s Degree in Information Technology w/emphasis in Internet Security, and a Bachelors Degree in Information Technology w/emphasis in Network Administration.
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Dan Pigon, Weekend Operator
Dan Pigon has worked on the platform for over 20 years. His career has included retail, transportation, government, and law enforcement.
Dan is also a volunteer at COMMON, the team lead on the TLC team, and sits on the SET committee and Systems Management curriculum committee.
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Alicia Burtness, Project Manager
Alicia has been in various roles in the iSeries/IBM i market since 2001 in areas including, sales, marketing, customer care, and now project management. Customer satisfaction has always been her top priority.
Alicia earned her Master’s Degree in Management & Leadership from Webster University and her Bachelor’s Degree in Marketing from Southern Illinois University Carbondale.
In her free time, she can be found doing various activities with her husband and son. She loves Florida and will never pass up an opportunity to go to Disney World.…
